QUALITY ASSURANCE Cosmic
Software Technology, Inc. (Cosmic) has a policy of providing responsive and
leading edge solutions for our customer’s requirements. As a growing information technology
company, whose primary customer is the U.S. Department of Defense, we are
committed to providing the highest quality of services and products. Proof of this commitment is our
establishment of a company wide Quality Management System (QMS). At
Cosmic, quality extends far beyond management inspection of the final product. We strive to accomplish two major
goals. First, it is important that we
provide the highest level of quality service to meet or exceed our
customer’s specified requirements at a reasonable cost and we take
great pride in our reputation for achieving this goal. Secondly, the company management and
employees recognize the need to provide a framework to ensure continuous
improvement of our service realization process so that we are pre-eminent in
our industry. The QMS provides such a
framework. Cosmic’s
QMP verifies that deliverables and processes meet requirements by conducting
reviews and audits and by recommending corrective actions during the project
or program. Quality Management is
composed of two complimentary focuses, Quality Assurance that provides
insight into the degree of compliance with established processes for the
program or project, and Quality Control that substantiates that the processes
produce deliverables in compliance with established specifications. Quality Management provides a set of
planned, systematic activities that demonstrate that deliverable conform to
established technical requirements (control) and processes and deliverables
are performed in accordance with contract requirements assigned the various
project plans (assurance). It is also
the purpose of Quality Management continuous improvement. Cosmic considers
Risk Management as a critical process for managing uncontrollable project
activities that may result in negative consequences to project or product
performance. Our project team develops
contingency plans to facilitate risk mitigation if agreed-upon goals are not
met. Our Risk Management Plan (RMP)
includes: ·
Risk identification ·
Risk analysis ·
Risk mitigation ·
Contingency Planning ·
Risk tracking/reporting Implementing
these plans will result in consistent quality products and services with
clear and concise methods for problem resolution. Formal procedures ensure
that team members and management work closely to reduce risk associated with making
procedural changes impacting customer products and services. Using our risk
assessment tools to support contract execution will result in enhanced
coordination to ensure long-term contract stability, and a standard approach
to problem resolution. Continuous
team feedback enables responsive problem improvement solutions, quality
awareness, and completion of high quality products and services at low risk. The
ultimate result is our ability to monitor and maximize quality, offer lower
costs to the Government, and provide faster delivery of task orders. |